Terms of service

These Terms of Service govern access to and use of lussoleather.shop and purchases made through our online store.

Throughout these Terms, "we", "us" and "our" refer to the operator of lussoleather.shop where the context requires.

By using the website or purchasing products through it, users agree to these Terms to the extent permitted by applicable law.

Nothing in these Terms limits statutory consumer rights that cannot lawfully be excluded or restricted.

Eligibility and Lawful Use

Users may access lussoleather.shop only for lawful purposes.

Users must not use the website to commit fraud, interfere with its security, distribute malicious software, gain unauthorised access to systems, impersonate another individual, violate intellectual-property rights or otherwise engage in unlawful activity.

Customers placing orders must have legal capacity to enter into the relevant transaction.

Product Information

We make reasonable efforts to present product information accurately.

Product photographs, colours and visual representations may vary slightly depending on screen settings, lighting, photography and manufacturing or material characteristics.

Minor differences that do not make the goods materially inconsistent with their contractual description do not necessarily constitute a defect.

Nothing in this section affects statutory rights where goods are not as described, are not of satisfactory quality or otherwise fail to conform to applicable legal requirements.

Product Availability

All products are subject to availability.

Placing a product in a shopping cart does not necessarily reserve inventory.

In exceptional circumstances, stock discrepancies or fulfilment issues may arise after an order is submitted.

Where we cannot reasonably fulfil an order, we may cancel the affected product and provide an appropriate refund.

Prices

Prices displayed on the website are those applicable at the time indicated, subject to correction of genuine errors where permitted by law.

The complete amount payable by the customer will be shown during checkout before the order is submitted.

We may change prices prospectively at any time.

Price changes will not normally alter the price of an order already validly accepted unless required by law or agreed with the customer.

Obvious Pricing Errors

Although we take reasonable care with pricing, genuine errors may occasionally occur.

Where an obvious pricing error is identified before an order has been accepted or fulfilled, we may contact the customer to explain the error and provide an opportunity to purchase at the correct price or cancel the order.

Nothing in this section permits us to engage in misleading pricing practices.

Orders

Submitting an order constitutes an offer to purchase the products included in the order.

Orders may be subject to payment authorisation, availability, fraud-prevention checks and other reasonable verification.

Customers are responsible for ensuring that information supplied during checkout is accurate and complete.

Order Confirmation

Customers will normally receive an electronic confirmation after submitting an order.

An automated acknowledgement of receipt does not necessarily mean that an order has completed every verification stage.

We will provide contract and order information in a form that can reasonably be retained by the customer as required by applicable law.

Payment

Customers agree to provide valid payment information and authorise the applicable charge for their orders.

Transactions may be handled through third-party payment processors.

We may decline or cancel a transaction if payment cannot be authorised or where there are reasonable grounds to suspect fraud or unauthorised use.

Shipping

All orders placed through lussoleather.shop qualify for free standard shipping.

Our estimated standard delivery time is 15–20 calendar days.

Delivery estimates may be affected by circumstances outside our reasonable control.

More information is provided in our Shipping Policy.

Delivery Information

Customers are responsible for providing a complete and accurate delivery address.

Where a customer identifies an address error before dispatch, they should contact info@lussoleather.shop promptly.

We cannot guarantee that an address can be changed after fulfilment has started.

We will not use this provision to avoid responsibility where applicable consumer law places responsibility on us.

Risk and Ownership

Risk in goods passes in accordance with applicable consumer law.

Where consumer legislation provides that risk remains with the trader until goods come into the physical possession of the consumer or their nominated recipient, these Terms do not alter that protection.

Cancellations, Returns and Refunds

Applicable cancellation, return and refund arrangements are explained in our Return and Refund Policy.

UK consumers purchasing eligible goods online generally have statutory cancellation rights.

Separate statutory rights apply to faulty, defective, misdescribed or otherwise non-conforming goods.

Promotions

Promotions, discount codes or special offers may be subject to additional conditions disclosed when the promotion is made available.

Unless expressly stated otherwise, promotional offers cannot necessarily be combined.

We reserve the right to refuse misuse of promotional mechanisms, including fraudulent creation of accounts or manipulation of checkout systems, where permitted by law.

Intellectual Property

Unless otherwise indicated, website content including text, graphics, layout, branding, design elements and other original content may be protected by intellectual-property laws.

Users may access the website for ordinary personal shopping purposes.

Content must not be copied, reproduced, systematically extracted, commercially exploited or distributed without appropriate authorisation where such authorisation is legally required.

Third-party trademarks and materials remain the property of their respective owners.

Customer Reviews and Submitted Content

Where users are permitted to submit reviews, feedback, photographs or other content, they must not knowingly submit unlawful, fraudulent, defamatory, infringing, malicious or misleading material.

Users should submit only material they are legally entitled to provide.

We may moderate or remove content where reasonably necessary to comply with law, protect users or operate the website.

Third-Party Services

Our website may include links to or integrations with services operated by third parties.

Examples may include payment providers, delivery services, social-media platforms or other external services.

Third-party services may be governed by their own terms and privacy policies.

We are not responsible for independent third-party websites merely because our website links to them, subject always to responsibilities that cannot lawfully be excluded.

Shopify

The store may use Shopify ecommerce infrastructure.

Shopify provides technology and related services enabling online-store functionality.

Customers purchasing through lussoleather.shop contract with the relevant seller operating lussoleather.shop, rather than automatically entering into a retail purchase contract with Shopify.

Website Availability

We aim to maintain reasonable website availability but cannot guarantee uninterrupted or error-free access.

Temporary interruptions may occur because of maintenance, hosting problems, security incidents, technical failures or circumstances outside our reasonable control.

We may modify website functionality where reasonably necessary.

Prohibited Conduct

Users must not knowingly introduce malware, overload the website, scrape the website in a manner that materially disrupts its operation, attempt to bypass security measures, intercept information belonging to another user or use false information to conduct fraudulent transactions.

We reserve the right to restrict access where reasonably necessary to protect the website, customers or our legitimate interests.

Disclaimer Regarding Website Information

General informational material on lussoleather.shop is provided for ecommerce and product-information purposes.

It should not be treated as professional legal, medical, financial or other regulated professional advice unless explicitly stated otherwise.

Liability

Nothing in these Terms excludes or limits liability where doing so would be unlawful.

In particular, nothing is intended to exclude liability for death or personal injury caused by negligence where such liability cannot legally be excluded, fraud or fraudulent misrepresentation, breach of statutory consumer rights, or any other liability that applicable law prohibits us from excluding.

Subject to those protections, we are not responsible for losses that were not reasonably foreseeable consequences of a breach or for business losses suffered by a consumer where the contract was entered into wholly for personal purposes, to the extent permitted by law.

Indemnity and Consumer Rights

No indemnity provision in these Terms is intended to require a consumer to compensate us for matters for which applicable consumer law does not permit such liability.

Consumers remain protected by applicable mandatory law.

Events Outside Reasonable Control

We are not responsible for a failure or delay caused solely by circumstances genuinely outside our reasonable control to the extent permitted by law.

Such events may include severe transportation disruption, natural disasters, major network outages, governmental restrictions, carrier disruption or other comparable circumstances.

Where such circumstances affect an order, we will seek to communicate appropriately and statutory cancellation or delivery rights remain unaffected.

Changes to These Terms

We may update these Terms prospectively to reflect legal, technical, operational or commercial developments.

The version applicable to an order will generally be the version presented when the relevant contract was concluded, unless a subsequent change is required by law or agreed by the parties.

Severability

If a particular provision is found unlawful, invalid or unenforceable, that provision will be interpreted or removed to the minimum extent necessary while the remaining provisions continue to operate where legally possible.

No Waiver

A delay in enforcing a contractual right does not necessarily constitute a waiver of that right.

Governing Law

These Terms are intended to be governed by applicable UK law.

To the extent legally appropriate, the laws of England and Wales apply.

Consumers resident in Scotland, Northern Ireland or elsewhere retain the benefit of any mandatory consumer protections applicable to them and are not deprived of rights to bring proceedings in a court available to them under mandatory law.

Contact

Questions regarding these Terms may be sent to:

lussoleather.shop
Email: info@lussoleather.shop